"Overwatch" forums across the web are consumed by an important question: Does "Overwatch" and its developers favor the casual or professional gamer?

Despite the fact that the majority of players are casual, Blizzard defends their balanced stance. Amidst the raging arguments, Blizzard's Jeff Kaplan recently gave his thoughts about this as he posted a message on the game's forums. Kaplan commented about the current situation, talking about the thought process of the team behind the game.

The game director said they feel responsible for every aspect of "Overwatch." He also added that the developers team spends a lot of time when it comes to the discussion of potential consequences some changes could bring to the game and its players.

Buying or selling?

Does this hold any truth to it? I both agree and disagree with Kaplan for a number of reasons. I agree some gamers are oversimplifying the way Blizzard thinks.

The gaming process is not black or white. Sacrifices have to be made in order to increase the overall level of play and user compatibility. Kaplan described how decisions affect both groups of players, saying that they the team takes both sides into consideration and they keep representing both sides as well. However, he also mentioned that some decisions they bring will affect one group of players more than the other, but, even in those situations, they will consider what those changes mean to the other side.

There is one fact we must remind ourselves of: Blizzard is a business that needs to make money.

"Overwatch" and the entire gaming community has recently begun to cater to professional players.

eSports can be very lucrative for gaming companies. Thousands of fans across the world watch professional gamers duke it out. The popularity of eSports moves me to believe Blizzard favors the professional gamer.

Pros versus average Joes

The professional players say Blizzard supports the casual player over them. Some believe the higher tier gamers keep "Overwatch" alive. They draw more attention to "Overwatch" from their professional leagues. In essence, a higher level of play is the future of "Overwatch."

Some casual gamers believe this game is favoring pros is beneficial.

One user named NIMH recently posted this on the Blizzard forum, saying that he wants to see progress in his play. He said that if he finds that some things are overpowered as he gets better, he would feel less compelled to improve and play in general. One of the consequences of balancing the game is the fact that a lot of casual players consider some things overpowered. This is another reason why it's hard to completely balance the game, as it's hard to make it perfect for both casual and professional gamers.