It seems united airlines has not learned a lesson yet. In the latest report, a Bride And Groom who were heading to costa rica for their wedding were kicked off a United flight out of Houston. The incident took place on United Airlines Flight 1737, which was headed from Houston to Costa Rica on Saturday, Apr. 15.
Before Michael Hohl and Amber Maxwell boarded on United Airlines Flight 1737, they flew from Salt Lake City and had a stopover at George Bush Intercontinental Airport. According to Hohl, his fiance, Maxwell was the last person to board the plane.
When Hohl and Maxwell went to their seats, 24 B, and C, they saw a man was spread across their row napping. Both of them did not want to disturb the person, and since the flight was half full, they decided to sit on another seats as they thought it wouldn't matter.
After taking their seats, a flight attendant came to them and asked if they were in their ticketed seats. Hohl said "no, " and he explained why and asked the attendant if they could get an upgrade, but unfortunately, the attendant said they needed to return to their assigned seats.
In a Boeing 737-800, United Airlines considers Row 21 economy plus," an upgrade, according to Khou. After complying with a flight attendant, a U.S. Marshall came to them and asked them to get off.
The couple followed the instruction, but it is unclear to them why they have been kicked off. According to United, the couple actually tried to sit in an upgraded seat "repeatedly, will" and the couple has refused to follow the crew's instructions.
United Airlines to change its policy
Following a horrific incident of Dr. David Dao, United announced that would change its policy.
The airline vows to improve their customer services and its crew will be given assigned seats at least an hour before the plane flies, BBC reports.
David Dao removed from a plane due to overbooking
This is not the first that United kicked removed passengers from a plane. Last week, United received a massive backlash on social media after a video of Dr.
David Dao being dragged by airport police.
The 59-year-old lung doctor from Kentucky has been confined in a Chicago hospital for a treatment of his injuries. He lost two front teeth, and contains a broken nose.
Aftermath the incident, the Chief Executive Officer Oscar Munoz released a statement apologizing to the public. However, he claimed the passenger was “disruptive” and “belligerent,” which made people furious over his claim.
