Britain’s South West Trains (SWT) on Monday morning issued an alert to Passengers following a major signal disruption, which brought several train services to a halt. Hundreds of thousands of passengers, including parents, children and working professionals, had to endure many hours of delay when left stranded at SWT’s network of stations.

Several commuters complained that frequent train delays might get them fired from their jobs.

Some passengers trolled ‘Transport for London’ on Twitter.

Many were grateful that they had Uber to save their day. Sylva Faye on Twitter thanked Uber. “I try 5 days a week to use TFL to get to work and minimum 3 days it is unable to get me there. Without Uber, I would be fired,” she tweeted. She also demanded a refund.

“Another Monday, yet another delay on the district line. Thanks again TFL," tweeted Kristy Louise, a frustrated passenger.

Lee Watson on Twitter stated that TFL is incompetent and has to be blamed for the chaos today.

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Mayor’s tweet

While the frustrated passengers stuck in Train Stations were expressing their dismay on Twitter, the mayor of London Sadiq Khan tweeted that there is nowhere better to spend time this summer. Although he was referring to #LondonIsOpen celebration, the tweet was untimely.

Compensation

South West Trains on its website announced that the passengers who suffered inconvenience will be compensated. Passengers must produce their train tickets and also make a note of their journey, as these are essential to support any claim.

SWT apologizes

To make matters worse, the train stations were overcrowded as many passengers were not sure which trains to board to get to London.

SWT immediately took to Twitter to keep the commuters updated. It also put up a revised train schedule on its website and announced that engineers are hard at work to get the trains up and running. South West Trains apologized for the inconvenience caused.

South West trains has made a series of changes until the repair work is done. It announced that passengers can make use of buses to get to their desired destination. On its Twitter feed, the agency announced that buses, London Overground C2C, and South West Trains are accepting valid London Underground tickets via any reasonable route. District Line stated that crowd control measures are in place to prevent overcrowding in train stations.

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