While most Samsung enthusiasts have focussed their attention on the newly launched Galaxy Note 8 phablet, a new problem has emerged regarding the tech firm's previous mobile device, the Galaxy S8. A number of Galaxy S8 owners have been experiencing missing text message issues with the handset.

The missing text issue in the Galaxy S8 smartphone exists across all major carriers in the U.S., Phandroid reported. The missing text message issue is also not limited to one application, as the problem persists in the South Korean tech firm's default Android Messages and SMS app, among others.

Redditors have created a number of threads on the missing text message problem in S8’s sub-Reddit, and all of the threads have now been collected into a huge chat board that links to six different threads conversing about the matter. Sprint, Verizon, and AT&T are all represented in the Galaxy S8 users’ complaints.

A Redditor claimed that problems such as the Galaxy S8’s missing texts issue only get an answer if they get plenty of attention. Galaxy S8 owners experiencing the problem are encouraged to contact Samsung support regarding a solution.

According to Android Guys, Samsung and wireless carriers in the United States have yet to comment the matter, but if the missing text issue turns out to be a widespread one, official clarification from the South Korean tech firm is likely to be publicized soon.

However, some users are recommending other Galaxy S8 owners affected by the problem disable Advanced Messaging as well as Wi-Fi calling, as this could be the problem’s temporary fix.

Smartphone's sales figures

Samsung should take a look at the problem and fix it as soon as possible. The sales figures of Galaxy S8 in July were strong and the S8sales were up by 15 percent, compared to the S7.

It would be a shame to lose the reputation of the mobile device with a problem such as this one.

Specs of the device

The Galaxy S8 features a 5.8-inch Quad HD+ Super AMOLED display with 2960 x 1440-pixel resolution. The smartphone is powered by Samsung’s Exynos 8895 chipset, paired with a 4GB of RAM and a 64GB of built-in storage, expandable through a microSD card.

The mobile device runs on Android 7.0 Nougat operating system. The handset is equipped with a 3000mAh non-removable battery and an IP68 certification for dust and water resistance. Connectivity options include GPS, NFC, Bluetooth, Wi-Fi, 3G, and 4G.