Amazon is hiring people to Work From Home as Customer Service Associates through the company's Virtual Contact Center. The job requires employees to answer customers' questions by phone or when they contact Amazon through its website. Amazon will pay to train applicants so they will know what to say when shoppers need assistance.


People who live in one of 35 states can apply. All 50 states are not included because of certain state laws. Chances are, your state is on the list. The pay is good considering you are working from home. You don't have to travel or dress up for work.

One of the main qualifications is for people to be able to have pleasant conversations on the telephone and know how to use a computer. An Amazon Customer Service Associate is responsible for answering questions and resolving minor customer concerns over the telephone and through Amazon's virtual chat.

Hours to work

The job is a full-time position where employees will work up to 40 hours a week with optional overtime up to 20 more hours during Amazon's peak season from November through January. Since Amazon's Virtual Contact Center is open 24/7, an employee's work schedule can be arranged to work within those hours. Amazon will work with people such as students to accommodate their schedule.


Applicants are required to have a high school diploma or equivalent as well as being fluent in English. Computer skills are necessary, and one must be able to use the internet and know how to perform instant messaging while talking to customers.

It will help a great deal if candidates know how to help shoppers with their needs and resolve conflicts in a professional manner.

Amazon will ship employees a headset and other equipment needed for the job to help customers.

This job is ideal for those who want to earn extra money, and it is especially good for those who want to work from home. Even though this opportunity is a seasonal position, those who are interested and do well might stay with Amazon for other positions after this one ends.

If this job is not one that you are interested in, Amazon has other job opportunities on its job listing page on Facebook.

Amazon is a well-known company that has been around since 1994. It started as an online bookstore, but today it sells everything including clothing, jewelry, electronics, furniture, toys, housewares and even food. Today, Amazon is a $135.98 billion business with 341,400 employees. Amazon wants to make it 341,401 if you apply.