You've contacted an Online business and the 'person' on the other end was so courteous, funny, and intelligent that you gather the courage to ask her out on a date. Unfortunately, it turns out that it is not a human, but an Artificial Intelligence bot that you've been talking to. The advancement in the development of AI has gone so far that these 'machines' are becoming more and more human.They are taking over the online world. It is no wonder that online businesses are opting for AI services that will help them streamline their operation in many ways possible.

If they make you ask a bot on a date, it means they are on a right track!

Artificial intelligence is taking over

Three years ago, as reported by the BBC, a chatbot passed the Turing test for artificial intelligence at the Royal Society in London. It persuaded 13 judges that it is a 13-year old Ukrainian boy. The development of AI since then has gone leaps and bounds. Many companies are now involved in developing AI online chatbots that use such sophisticated language that easily adapts to the humans on the other side of the line that they are bound to make them believe that they are human too. That has lead to commercialization of the development of online Bots that companies like Conversica have turned this into a very profitable business.

These chatbots are proving that such chatbots are tailor-made for jobs like sales and marketing. The hiring companies get to chose the gender, age, name and the title of their new 'employer'. When the possible sales or marketing leads are given to the chatbot, it gets in touch with the potential customer through a message, email, or another online platform.

When the leads turn into positive responses, chatbot passes those to a living employee, who then finalizes the job. According to Alex Terry, CEO of Conversica, the company has engaged over several businesses to use its platform, and, so far, about 250 million messages have been exchanged. Obviously, the more humane characteristics of these chatbots are working!

What about the human jobs?

The primary concern in this situation is how many real human jobs will be lost as the chatbots start replacing real people. According to a study by Oxford University, up to a half of American jobs can be computerized. The experts at Conversica are looking at another possibility. They claim that such AI assistants increase the overall efficiency of the businesses that take them aboard, enabling the real human workers to actually successfully conclude the deals that chatbots have done the legwork for. While the current data lead to positive conclusions as to the efficiency and quality of work done by these chatbots, there still remain unanswered questions about the replacement of human employees by artificial ones.
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