When issues occur with a supply of the components of a particular product, it can be especially troublesome for the users. The same case becomes worse if the machine is older by nature. The same issue has occurred with Apple. According to several reports, Apple users that own 2012 or 2013 versions of the company’s MacBook Pro’s are facing issues with the batteries. However, since the variants are so old, it is rather difficult for Apple to supply them with components that will be compatible with their parts. To tackle this issue, Apple is instead offering users a brand-new machine to replace their old one at zero prices.
Thanks to Apple’s initiative, users can receive brand new machines under two conditions that should go side-by-side: First, the users must make use of either mid-2012 or early-2013 machines and second, they should have issues with the batteries of the machines.
Problem with battery
According to a report published by Digital Trends, Apple is facing troubles with producing batteries that might be compatible with MacBook Pro of 2012 or 2013. The Cupertino technology giant does not even have an integrated battery assembly for the same any longer. That would make sense as it has been over four years since the launch of the MacBook Pro mentioned above. In other words, if users have problems with their MacBook Pro (either 2012 or 2013) and if they happen to visit the Apple Store, searching for a solution to the same, they might end up with a Brand New Machine altogether.
However, those who hope to get their batteries replaced might end up being disappointed all together. According to MacUser, when it comes to any other device apart from the 2012/2013 version of MacBook Pro then Apple will most definitely replace the component that is affected. The customers that can avail this offer fall must have the AppleCare+ extended warranty whose date is still in effect.
The consumers can even extend their warranties by paying a bit extra -- $199 to be exact – and get their device components replaced for good.
New battery might be installed
Meanwhile, Apple hopes to fix the battery issue by September this year. If reports are believed to be true, then Apple plans on restocking the battery assembly towards the end of September this year. Until then, if one has a defaulted MacBook Pro, they can quickly get it replaced with a new one. There is no other better customer service than the one Apple offers for sure.
