The user who sued Apple for its allegedly defective Beats headphones will reportedly be getting nothing for her unfortunate ordeal. The user, who had previously asked to remain anonymous, had her face and hair burned when the Beats-branded headphones she was using suddenly exploded. The woman was in the middle of a flight from Beijing to Melbourne when the explosion happened. Beats Electronics is a subsidiary of Apple Inc., which they acquired for $3 billion back in 2014.
Investigation findings
Shortly after the incident occurred, Apple immediately launched an investigation into the matter to find out why the company's headphones had exploded.
After the investigation was concluded, Apple revealed that the cause of the explosion was not due to any faulty electronics within the headphones, but was instead caused by a third-party AAA Battery that was installed inside it. Beats Electronics currently does not produce any battery-operated headphones, which means that the device may have been an older model.
Uncompensated victim
The explosion that happened when the woman was asleep understandably caused a lot of physical damage. The victim of the explosion immediately sought compensation from the company for the damage that was done to her by their product. Unfortunately, Apple has decided that it will not grant any type of compensation to the woman.
The company's lawyers recently released a statement that clearly stated that they will not release any reimbursement because the fault was not caused by the device, but was instead caused by the third-party battery that was used.
Apple insists Beats headphone explosion is not their fault, victim won't be compensated https://t.co/IxSZMrn6YV pic.twitter.com/5qKXpEv9o1
— Neowin (@NeowinFeed) May 22, 2017
No written warnings
According to the woman who owned the allegedly defective headphones, she bought the batteries she was using with the device from a duty-free shop in 2014.
The particular headphone model she was using does not work unless batteries are used, and nowhere in the device or its packaging does it say that a certain brand of battery had to be used. This argument was also used by the woman's lawyers, who insists that Apple should have clearly stated the types or brands that need to be used for the device's safe operation.
As of the moment, no other Beats-branded headphones have been reported to have exploded. This means that the incident may have been an isolated issue, which plays in favor to Apple in the case. Nevertheless, those who still own battery-operated Beats headphones are advised to stick with well-known battery brands and to stay away from cheap knock-offs.
