The "Pokemon Go" fest was a big event not only for Niantic but also to its millions of fans around the world. But a recent event in Chicago proved to be a disaster after series of glitches marred one of the most anticipated events in the gaming world. According to VG24/7, fans were "horrified" when the event took a turn and posted several issues not only on location but the game itself. By the time Niantic CEO John Hanke took the stage, fans were already furious and lost patience.

So what happened at the Pokemon Go Chicago event? Players who attended the game apparently encountered connectivity issues on the spot.

Apparently, there is a major setback in the performance of the game; citing latency or the player's inability to play the whole game brought by unresponsiveness. Adding more frustration is the host's unmindfulness of the issue and continuing to address participants with discussions about the Pokemon character that they were supposed to catch.

Niantic's promise to disappointed fans

For fans who attended the event hoping to get the Legendary Pokemon Lugia, it was a total waste of time and money. But Niantic is quick to fix the issue saying, they will refund the $20 entrance fee as well as the $100 pokecoins. Even with that announcement, fans were inconsolable, and that's when the company confirmed, all registered users will still get the Legendary Pokemon Lugia added to their accounts.

Despite the glitch, the show wasn't canceled, but all of the issues were witnessed through live stream. Another Legendary pokemon Articuno was introduced at the event and also went live, readily available to be caught in raids. In a report by the Polygon, a spokesperson for Niantic released a statement saying, "Obviously they can’t completely make it up to all the people who have come out to Chicago today, but they want to extend the fact that they’re extremely apologetic and unhappy with the process and the results."

Pokemon Go's legendary characters

The Chicago event supposed to kickstart the raid for Legendary Pokemon until the disaster happened.

Meanwhile, the Legendary characters include Articuno, Ho-oh, Lugia, Zapdos, and Moltres. Interestingly, Mewtwo was also featured in the trailer. The event is supposed to convene players and crack the code by defeating the challenge, and that's when the legendary Pokemon will unlock. Players who weren't able to attend the Chicago event have two challenges on hand to unlock the characters.